Terms

The terms of taking part.

Last updated 25 September 2026.

These terms cover two things: holding a Med&X membership account, and registering for events organized by Med&X Association (udruga), a Croatian non-profit based in Split. Our events include the Plexus Conference, the Plexus Gala Evening, the Med&X Accelerator, the Annual Biomedical Forum, and Building Bridges. By creating an account or registering for an event, you accept these terms.

1. Your account

You may create a free member account in our portal. You are responsible for keeping your login details private and for what happens under your account, and you agree that the information you give us is accurate. You can close your account at any time from Settings. If your account has paid event registrations, we keep an anonymized financial record after closure, as our accounting and legal obligations require, but your name and contact details are removed.

2. Registration and payment

When you register for an event, you confirm that your details are accurate and that you accept these terms. Paid registrations are processed by Stripe, and receipt of payment confirms your place. We never see or store your card number. Complimentary (VIP) registrations are confirmed at the moment you submit the form. Prices shown include any applicable taxes.

3. Refunds

All registration fees are non-refundable. If you cannot attend, you may transfer your place to another person by emailing info@medx.hr at least 14 days before the event, subject to our approval. If we cancel an event for any reason not covered by section 8, paid fees are refunded in full within 30 days. If we postpone an event for such a reason and you cannot attend the new date, we refund you in full within 30 days of your request. If circumstances outside our reasonable control prevent an event from going ahead as planned, section 8 applies. The full detail is in our Refund policy.

4. Attending an event

  • After registering you receive a personal QR-coded ticket by email. You need it to enter, printed or on your phone.
  • Tickets are personal and non-transferable, except for the transfer described in section 3.
  • Dress code, timing, and venue details are in your confirmation email and on the official invitation.
  • We may refuse entry to anyone who does not follow venue rules, the law, or these terms.

5. Photography and recording

We may photograph or record parts of our events for promotion, education, and our archive. By attending, you consent to your image being captured and used in Med&X communications. If you would rather not be photographed, tell us in advance in writing at info@medx.hr.

6. Code of conduct

We want every participant to feel respected. Harassment, discrimination, or behavior that disrupts an event will not be tolerated and may lead to removal without a refund.

7. Health, safety, and liability

You are responsible for your own health, safety, and belongings during an event. Med&X is not liable for loss, damage, injury, or expense you incur, except where it is caused by our gross negligence or willful misconduct.

8. If an event cannot go ahead

If circumstances outside our reasonable control prevent an event from going ahead as planned, we may postpone it, move it to another venue or online, or cancel it. Such circumstances include public-health restrictions, natural disasters, war or civil unrest, general or transport strikes, the venue becoming unusable through fire, flood or an order of the authorities, and other government action. If we postpone or move an event, your registration carries over. If we cancel it, you receive a credit worth the full fee you paid, or on request a refund minus a capped share of the costs we have already paid for the event and cannot recover. The full detail is in our Refund policy.

9. Your data

We handle your personal data as described in our Privacy policy. You can ask us at any time what we hold, ask us to correct it, or ask us to delete it.

10. Changes to these terms

We may update these terms when we add or change an event, a program or a feature of the portal or the app, when the law or the authorities require it, or to make the terms clearer. The version published here applies to everyone, so please check this page from time to time. Before a change that affects your rights takes effect, we tell members in the portal and the app, or by email, at least 14 days ahead. A change the law requires can apply sooner. If you do not agree with a change, tell us at info@medx.hr, or close your account before the change takes effect. If you keep using your account after that, you accept the updated terms. A change never makes the price, the refund terms (section 3) or the cancellation terms (section 8) worse for a registration you have already paid for.

11. Governing law

These terms are governed by the laws of the Republic of Croatia, and any dispute falls under the jurisdiction of the competent court in Croatia.

12. Contact

Questions about these terms? Email us at info@medx.hr.

Med&X Association (Udruga Med&X) is a non-profit association registered in the Republic of Croatia, entered in the official Register of Associations and based in Split since 2021. OIB 72154554718. Registration number (MB) 05433134. Registered seat Mosećka 128, 21000 Split, Croatia.